Position: Associate

Job type: Full-time

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Job content

The European Demand and Supply Professional will be actively involved in processing orders in accordance with Canon guidelines and procedures. They will monitor forecast of internal customers to have a reliable interface of sales projection to supplier; ensure that CENV delivers products that conform to customer order and delivery requirements; provide customers (National Sales Organizations, Regional Sales Organizations, Canon Europe Ltd and other departments.) with key information required to manage their business activities; and monitor and coordinate the delivery process for DS BU controlled items in a main warehouse and satellite warehouses including periodic replenishment activities.

This professional will also handle the assigned Canon Product Groups, suppliers, and customers according to existing agreements and policy; contribute towards the improvement of the overall activities and service level from European Demand and Supply Management; and coordinate the return logistics and rework process activities.

What We Give

With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition. We’ll invest in your professional development to help you learn and progress in your role with us. You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
  • Manage Demand & Supply balance properly to keep Inventory at healthy level.
  • Take initiative to adjust plans accordingly with related stakeholder when any deviation is found.
  • Support daily activities related to NSO’s, DRBG RSO’s and other customers as well as assigned product groups.
  • Accurately process all orders and ensure conformity of orders with policy, order completeness, correct product codes and use experience to avoid possible errors or problems.
  • Ensure the delivery service levels in accordance with the customer requirements. Give accurate and supportive answers to questions from customers
  • Respond quickly and take appropriate action to monitor, track and communicate status of critical backorders.
  • Claim and return logistics handling. Ensure that serial control number of return goods is properly handled in RMA to prevent discrepancy in Install Base.
  • Maintain all relevant databases and information required by role and support colleagues in the division to obtain information necessary for their roles.
Key Relationships

Internal – European Demand and Supply Management staff, DS Product Marketing, Supply Chain Management team, Accounting, EU Transportation, Warehouse Operations.

External – Suppliers and customers.

What We Ask

The most important requirements for this position are your enthusiasm and drive for excellence. In addition, the ideal candidates must possess and meet the following requirements
  • Fluent English, both written and spoken.
  • University-level education or equivalent in a relevant field.
  • Good analytical skills and numerical accuracy.
  • Experience in an international business environment.
  • Proactive, flexible and team-orientated.
Desirable Requirements
  • Experience with Oracle or a similar system.
You will need
  • Teamwork
  • Experience with Oracle or a similar system.
  • Influencing
  • Managing relationships
  • Negotiation
  • Planning & Organising
  • Pro-activeness
  • Problem solving
Further Information

Job Family Operation - General

Grade 11

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world’s best imaging company, we’re living and working together for the common good.
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