Prof, Learning & Development for Customer Services and Supply Chain

Job content

Key Responsibilities

• Identify learning needs related to the business plan and L&D strategy, and manage the competence matrices together with site leadership ;
• Set up the local SC annual L&D plan, budget and planning, where all learning needs are captured, described, planned and funded;
• Ensure training is delivered on time, effective and consistent to defined standard of learning;
• Collaborate with the site LT and key stakeholders to prioritise L&D plans and effectively align the deployment of learning programs with business planning & effectiveness of delivery;
• Promote internal training programs and courses, and actively source and external training opportunities when relevant, and coordinate the execution
• Deploy, support planning and evaluate the effectiveness of training delivery of CAPEX - Foundation - Technical and Safety, Regulatory and Compliance training needs, as well as personal and leadership training (the latter in close collaboration with central L&D and local P&C);
• Contribute in local audits based on KORE and legal compliances;
• Conduct basic LMS administration & organisation of training activities with support of L&D Services team.
  

Other Activities

• Deliver train the trainer sessions, act as a trainer, whenever it is applicable;
• Set up or contribute in L&D projects, local and central that delivers value for our business and stakeholders;
• Support commercial side of organization with project work (20% of time based on project).
  

To Be Successful In This Role You Need

• Preferably higher relevant education within relevant field, like Psychology, Organization Development, Education, Training & Development. Alternatively relevant experience as a compensation;
• Experience from or interest for training and development of employees;
• Some years of experience in industry / FMCG is considered as a plus, alternatively you have experience from other fast phased operational work environment;
• Ability to work structured, effective and well organized;
• Understanding of how to create a psychological and physical safe work environment;
• Strong consulting and influencing skills; ‘leading through others’;
• Excellent written and verbal communication in Dutch and English;
• Solid presentation / facilitation skills;
• Self-motivated & the drive to influence others through execution of plans;
• Recognize yourself in Coke’s 5 ways of working; Focus on Customer & Frontline, Listening & Caring, Passion for Growth, empowered to win together, Execute with speed and agility.
  

Sustainability

As one of the world’s leading brands, Coca-Cola has a major responsibility to contribute to a sustainable future.

Sustainability is therefore a fundamental part of our strategy. Our action plan for sustainability, “This is Forward”, is about health, packaging, diversity, water, climate footprint and cooperation. We have set ambitious goals and will use the strength of the brand to create change.

Inclusion And Diversity

Coca-Cola works continuously to create a work environment that takes advantage of the individual differences of our employees.

We want to attract, develop and retain talents of all genders, ages, functional levels, educational backgrounds, nationalities, orientation and personality and more.

We know that diversity drives innovation, change, creativity and profitability. Therefore, we want to make it possible for all our employees to be themselves throughout the entire employment relationship. In Coke, everyone is welcome!